| Author: Latha Jayaprakash 03 Sep 2008 | Member Level: Diamond | Rating:  Points: 5 |
Dear Ankush,
This sometimes happens with the dealers. You just contact the titan Customer Service and see what can be done.
Just put in a complaint in the Titan site and see what happens. Give them all the details and scan the bill too, if you can do it.
I think they will react in a better way than the dealers because their name will get tarnished. Just try it out, my daughter is also telling me the same thing. If they don't react, then send a mail to the consumer forum.
Latha Jayaprakash
Editor - IRC
Regards,
Latha Jayaprakash
Editor- India Review Channel
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| Author: m.v. subba raju 04 Sep 2008 | Member Level: Gold | Rating: Points: 6 |
Hi Ankush,
It is not the problem of Indian brands. Please it is a request being an Indian we should not comment about the Indian brands.
Ofcourse, I too agree what has happend to you really pains a lot. But it is the fault of the Company. Why you are keeping quite. May be your Dad is keeping quite. But you are a well educated person. I have seen your so many articles in ISC, so why don't you tackle the problem. You book a complaint saying that if the watch is not replaced within 15 days you are forced to lodge a complaint in the Consumer forum and also to media people about the product and services of Titan.
Subba Raju, MV
Member, IRC
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