Bigger the brand, bigger the troubles and worries! Must read for everyone.
My Dad recently brought a Titan Edge watch from The World of Titan from a shopping mall in Kolkata. The Titan Edge is what they call the slimmest watch in the world. My Dad bought this watch on Independence Day. He used it for 13 days and then gone! The watch dies and it does not move anything. This is shocking. For a watch which is being sold at Rs. 6800/-, there must be something known as trust and reliability. Both these words suddenly seem to have lost their meaning. Now, the bigger problem. When we contacted the officials of Titan in the store, they said that they will not replace the watch and that they will try to fix it. My Dad had previously given 3 Titan watches for fixing and none of them worked for than a year. Shocking!Is this a problem of Indian brands or is it a problem of bigger brands? Let's discuss this in the forums here.